FAQs - Hebei Glory Star Group

FAQ'S

1. Do you have your own mines?

Yes, we have our own mines, so we can ensure stable product quality and long-term supply.

2. Can I customize the bags?

Yes. We can provide PP bags, paper bags, jumbo bags and other packaging with the words and patterns as you required.

3. What is the average lead time?

Generally it is 5-10 days if the goods are in stock. If customized products or bags, it is according to quantity.

4. What kinds of payment methods do you accept?

You can transfer the payment to our bank account by TT, L/C, Western Union or PayPal.

5. Can you supply the relevant documentation?

Yes, besides the common exporting documents, we can provide Certificates of Analysis / Conformance,Insurance, Certificate of Origin etc.

6. Could I get samples before order?

We can offer free samples for your testing, you only need pay the freight.